Printing
Articles relating to set up, and issues with Thin Print, and other printing issues.
Cannot print from application and defaults to .XPS printer (Access Hosted Clients)This article provides you with advice on what to do if you cannot print a sales order acknowledgement from the hosted server
Cannot print labels or labels are generating too smallThis article provides you with the advice you need to help you resolve the issue where you are unable to print labels, or the labels are generating too small
FactoryMaster: Wrong Inspection report number is generating and being printed outWhen I print an inspection report, an erroneous number is being sent as a parameter as well as the correct one, forcing the wrong report to be printed out.
Default printers are not remembered if the Redirect number changes (Access Hosted Customers)I have set our default printer in FactoryMaster however each morning the Redirected number is different, this is causing the default printer to not be detected and needs resetting.
Environment
How to fix printers not printing properlyIf printer is not printing or is not printing the right size or labels or invoices
How to set a default printerI need to set a new printer as default, how can I do this?
Local networked printers not displaying on the list or default printer does not stay selected (MyDesk)When I go into Options,Local Machine Settings or select File, Set Printer, the local networked printers are not listed.
When I select the default printer, the following day it reverts…
Route card not printing to Windows default printerWhen I try to print a route card from a works order, it goes to the Samsung printer and not the default HP printer specified in Windows.
ThinPrint printers not being detected when trying to print documents (Access Hosted Clients)All printer settings lost and I am unable to print orders or PDF generated from FM.
When using the Select Printer option for a Crystal report, the selected printer is ignored (Access Hosted Clients)I am printing a Crystal report label from the stock menu, and I selected the printer using the 'Select printer' option, before clicking the print button.