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Licences

Articles relating to how to request a Licence and how to apply the licence

Applying a licence2.dat or licence20.dat fileThis article can help you further in terms of applying the Licence2.dat or licence20.dat files.
FactoryMaster: How to obtain a license agreement documentI need a license agreement or terms and conditions type of documentation for Factory Master. I require proof of license for Factory Master for an external audit.
Applied renewal licence but expiry date does not changeIf you have applied for a renewal licence, but the expiry date is not changing, this article can provide you with further advice on what to do next.
Cost to add additional users to existing licenceThis article provides you with advice on what to do if you need additional users for your existing licence.
Error: 'There are no licences available' when applying new licenceI cannot launch FactoryMaster due to the following error message: There are no licences available. configure CopyMinder Configuration File
How to apply an internal licenceWe need assistance applying the FMLIC licence
Hardware dongle licenceI require a code for the hardware dongle licence.
How to apply software dongle licenceI am not sure how to apply the software licence or how it is updated.
Licence has expired and all the files in the FMAST folder are GNIKI cannot launch the application because it says the licence has expired. Looking into the sub-directory, all the licence and DLL files have been renamed to GNIK file type.
Number of users specified on licence is incorrectI have checked the 'About FactoryMaster' screen and it says I have the wrong number of licences. When I look at the number of users on the 'About FactoryMaster' screen…
Unable to upgrade because the license is incorrectI am trying to upgrade Factory Master, but I am receiving a generic license error. The license is valid as the system is working.
Error: 'Windows could not start the Access Notification Services service on local computer Error 153' due to ANS Licence ExpiredOur Access Notification Services (ANS) licence has expired How do I obtain a new ANS licence?
How to obtain a new licence key for Javelin?We have renewed the licence for Javelin, however I have not received the new code.