FactoryMaster

Email <a href="mailto:despatch.dept@theaccessgroup.com" rel="nofollow noopener noreferrer" target="_blank">despatch.dept@theaccessgroup.com</a>, quoting your account number. If this does not resolve the issue, please raise a <a href="https://access-support.force.com/Support/s/site-help#raisecase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

I have checked the 'About FactoryMaster' screen and it says I have the wrong number of licences.

When I look at the number of users on the 'About FactoryMaster' screen it is not matching the 'Magic Users' number at the bottom which shows in red

Number of users specified on licence is incorrect

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