If you have upgraded to version 12.14.17 and then the 20 series. The following error message may display as below:-

'Cannot find Licence file - V20'

This can be fixed by getting a new licence.

Please contact the Despatch department via [email protected], and they will send a licence out to you. Place the file in the location specified in the error message.

If you need further help, please contact support, referencing the title of this article, and if you have already had a new licence from the Despatch team, please let us know and send it over to us.