Admin setup
A guide to your admin setup
How to set up User Defined fieldsHow do I set up User Defined Fields such as 'Analysis Code 1' and 'Text Field 2'
How do I change the 'Required Documentation Title' fields within Purchase Order additional…
How to tell the system when to auto issue stock to Works OrdersIs there a way to have the stock auto issue to the Works Order when the Purchase Order is booked in?
How can I choose when stock is auto issued…
Adding or enabling or disabling a new user on your hosted environment (Access Hosted Clients)I need to add a new user to log into the cloud to launch FactoryMaster.
I need to disable a Cloud account user.
I tried to reset my password and…
Enabling user access options and permissionsI need to give users certain permissions, how can i do this?
For example, is there anything that allows only supervisors to authorise their teams/ departments hours and absence records?
How to run ClientSetup to resolve errors or install FactoryMaster on a new PCI need to run ClientSetup.exe to resolve a error.
How to change company detailsThis article will explain how to make amendments to company name, company address, VAT Number and Bank details
How I can get the email and web address changed in our…
Standard Cost setup and usageHow are Standard Costs set up and how can they be reviewed?
I cannot recalculate standard costs for a part, due to a zero charge.
Setting up Emails for System MessagesI would like to set up emails for system messages, how can I do this?
Enable chargeable and non-chargeable additional modulesI am currently doing an stocktake and need the passcode to access the 'Enable Stocktake Default to Zero'.
I have paid for the module but cannot enable sales forecasting.
Creating a new userI would like to create a new user in FactoryMaster
Shift pattern administrationcannot enter shift patterns in right-hand dialog box since upgrade just before xmas
The shift patterns for our employees is incorrect.
F4 to put a new shift pattern in, code:…
How to monitor when FR certificate expiresI use fabrics as part of our manufacturing. Some of these fabrics have to have an FR Certificate. This will cover the fabric for 12 months from time of certification…
Allow colleagues to authorise quotesHow do i give someone the ability to authorise quotes?
How to print a range of Despatch labels of multiple Part numbers on a Sales order at once not individually,We would like to be able to print a range of labels not individually
FactoryMaster: Adding or enabling or disabling a new user on your hosted environment (Access Hosted Clients)I need to add a new user to log into the cloud to launch FactoryMaster on their system.
I need to disable a Cloud account user.
I need my Cloud…
FactoryMaster: Can we set all users to View Only access in bulk?I need to set all our user to View Only access. Is there a way I can do this on mass?
FactoryMaster: Enabling user access options and permissionsI need to give users certain permissions, how can i do this?
For example, is there anything that allows only supervisors to authorise their teams/ departments hours and absence records?
FactoryMaster: Other Issue option missing from the systemWe have recently upgraded to version 20.18 and the Other Issue option is missing for all stocked parts.
Firewall and Antivirus exceptionsI have installed a new anti virus program and would like to add in the necessary exceptions for FactoryMaster
FM Desktop Shortcut pointing to invalid locationFactoryMaster will not load as it is saying 'FMClient.exe cannot be found'.
FMClient folder in Windows profile temp folder keeps disappearing every day on one PC clientFMAST10 temp folder in windows profile keeps deleting every day. Run client setup which reinstates temp folder but then auto-deletes again during the evening.
Login credentials to gain access to FMREPORTSI require the password to gain access to FMREPORTS.
Require read-only access to the Factory Master database.
I require to map to certain tables and views to make my report…