Quality issues and queries
Articles relating to Quality issues and queries
Is it possible to close an Internal Reject when viewing it through Serial Number Maintenance?We can view the Internal Reject for a Serial Number through the Serial Number Maintenance screen but we cannot mark it as closed, is this possible?
Automatically send Certificates of Conformity to customersThis article can advise you on whether it is possible to automatically send Certificates of Conformity to customers when emailing out your Sales Invoices.
Can BI parts be scrapped when it is a component of a WO?This article can advise you further on how to record what raw materials have been scrapped.
Cancel a Customer After-Sales recordThis article can provide you with the steps you need to cancel a customer after sales record.
Cannot enter a works order number during the creation of the production permitThis article can provide you with steps on entering a works order number into the permit log window.
Closing Internal RejectsThis article can provide you with the steps you need to clear down open Internal Rejects.
Creating a Customer RejectThis article can provide you with the steps you need to create a customer reject successfully
Displays valid FAIR for part when recently converted from BI to MA partThe FAIR System reports that we have valid FAIRS for converted MA components, even though we have never made them before.
Edit a supplier reject once it has been createdIs it possible to edit a reject once it has been created? For instance, to amend the quantity?
How to add an Inspection to a RouteHow do I add an inspection to a route?
How to raise a FAIRHow can I raise FAIRS for Customer and Supplier?
SC21 Delivery Metrics parametersThe SC21 delivery metrics state that they use the promised date to monitor performance against. The promised date is showing as blank in our system.
How can we either:
A.…
Scrap partsHow do I scrap parts?