Skip to main content

Creating a Customer Reject

This article can provide you with the steps you need to create a customer reject successfully

J
Written by Jes Foxall-Beckley
Updated today

I need to reject two items on an order, how can i do this?

You can create a customer reject by following these steps below:

  1. Click Quality.

  2. Click Customer Quality Menu.

  3. Click Customer After-Sales Maintenance.

  4. Press F4 to create a new After-Sales log.

  5. Select the Log Category Code by pressing F5.

  6. Select the reject by either the Delivery Note number, the Release Note number or the Serial Number.

  7. Click Next.

  8. Select the Sales Order that you need to reject and click Next.

  9. Enter the Quantity rejected and select where the stock is returning to.

  10. Click Finish.

Did this answer your question?