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Dimensions Integration

Issues relating to set up or general errors relating to the Dimensions Integration

Account package translation code administrationThis article can advise you on what to do next, including any steps, if you are unsure how to change translation tables for an invoice export to the Dimensions account…
Batching invoices into specific periods in DimensionsThis article advises you on whether you can change the period it is batched to into Dimensions when batching invoices from FactoryMaster
How to send the Customer Order Ref number to Dimensions when importing Sales InvoicesI would like to send the Customer Order Ref number to Dimensions so that it displays against the customer in the Sales Transaction window in Dimensions.
Cannot add credit limits via customer maintenanceThis article can provide you with advice on why you cannot add credit limits via customer maintenance, and how to resolve this.
Dimensions customer sync to FactoryMaster is syncing all records every timeEvery time FactoryMaster pulls through customer records from Dimensions it is syncing ALL records which takes up to two hours.
Error - 'The system was unable to synchronise the customer record Country Code cannot be changed as customer record has been used'I have changed my customers Country Code and now when trying to Sync it to Dimensions i am receiving the following error message: The system was unable to synchronise the…
Error - 'Without a VAT registration number the Tax Code must be EU type T or U'When trying to export my sales ledger to dimensions I am receiving the following error for a invoice: Without a VAT registration number the Tax Code must be EU type…
Error - The connection to Access Dimensions could not be establishedI have recently moved server and now i am receiving 'The connection to Access Dimensions could not be established' error message when exporting sales orders to Dimensions.
Error: 'The analysis selected on line number 1 is not valid'When trying to synchronise a customer with Dimensions I am receiving the following error message: The analysis selected on line number 1 is not valid
Error: String or Binary data would be truncated. Unable to insert into table SL_ADDRESSESWhen trying to synchronise a Customer Record with Dimensions we are receiving the following error: "String or Binary data would be truncated. Unable to insert into table SL_ADDRESSES"
How to change the Synchronisation direction for Dimensions integrationWe would like to syncronise our suppliers from Dimensions to FactoryMaster, how can we do this?
When clicking 'Recheck All Errors' within the Dimensions Integration Menu the system is timing outWhen I click 'Recheck All Errors' the system times out after thirty minutes, there is no error message and I have to restart the application.