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Error - 'The system was unable to synchronise the customer record Country Code cannot be changed as customer record has been used'

I have changed my customers Country Code and now when trying to Sync it to Dimensions i am receiving the following error message: The system was unable to synchronise the customer record - Country Code cannot be changed as customer record has been used.

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Written by Jes Foxall-Beckley
Updated over 2 weeks ago

Unfortunately, if a Customers Country Code has been amended after it has been used you will not be able to Sync it with Dimensions as it would cause a mismatch with data.

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