Document queries/issues
Articles relating to queries and issues with Documents
Documents opening blank in Microsoft WordWhen I want to print an Invoice/Order Acknowledgement etc. they normally open in Work and I print them from there.
Now when I print one Word is opening but blank…
Drawings generate as Word when printing route card (Access Hosted Clients)When I print route cards they generate in Word, but the associated drawings don't open in PDF. Environment FactoryMaster
Adobe Reader Microsoft Word
Errors in Microsoft AccessWe are using Microsoft Access to pull data from FactoryMaster and are receiving the following error:
An error has been encountered.
Please make a note of the error.
Error: (3151)…
FactoryMaster: Cannot edit RTF Word documents (Access Hosted Clients)I can open the RTF document but cannot edit the file within Microsoft Word
FactoryMaster: Company Sales, Purchase and Works Orders Overview HTML Document is displaying a high amount of RejectsWe have noticed that the Company Sales, Purchase and Works Orders Overview HTML Document on the main menu of FactoryMaster is displaying a high amount of Rejects, why is this?
FactoryMaster: Incorrect logo showing on a works order documentWe have a route card that is generated in factory master and is still showing our old logo despite having changed the GUIHEAD file successfully.
I need to change this…
How to use Document LayoutsHow can I change the style of document that we use for Invoice, Sales Orders, Route Cards etc.
I would like to change the default print settings so that it…
Leave all ranges empty and purchase order detail export returns no rowsWhen selecting all fields and not entering any ranges to export the purchase order detail (from export manager), the CSV only generates column headings and no rows.