The following known issues have been identified with Stage Payment Call Offs. If you are experiencing any of these, please raise a new case online and reference the title of the relevant issue.
Deleted Call Off still appearing in the Call Offs window
If you have deleted a Stage Payment Call Off from a Sales Order and it no longer appears when you F5 into the order line, but it is still visible in the Call Offs window, this is a known issue.
⚠️Important: If you are experiencing this issue, please raise a new case online and reference the title of this article.
Stage Payment Call Off changed to a Non-Stage Payment Call Off
If a Stage Payment Call Off is now displaying 'No' in the Stage? column, this is a known issue.
⚠️Important: If you are experiencing this issue, please raise a new case online and reference the title of this article.