The first part of the invoice cancelling process is not within FactoryMaster but within the relevant accounting package such as Dimensions or Sage. It is important to ensure that the invoice has been cancelled within the accounts package. If this is not done then problems could be caused by this.
Once it is confirmed that the invoice has been removed from the accounting package the FactoryMaster side can be done. In brief, all that is done is the opposite of the process that completed the invoice in the first place.
First, go into Export Batch history found under the Purchase Tab.
Then select the Purchase Invoice Menu.
Next, click on 'Export Purchase Invoices to’.
Find the particular batch and within there find the relevant invoice.
Then press <F3> on the invoice.
That will then show in Export Batch Production.
It is showing in ’Purchase Invoice History’ showing that it has not been Exported.
Press <F3> on there will cancel the matching of the invoice.
Choose Yes to cancel the invoice.
The Purchase Order will then sit under the ’Purchase Invoice Matching’ screen ready to be matched again.