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Error: 'Work list: Oops! Something went wrong'

I launch the Work List but it is not pulling through any information. Work list: Oops! Something went wrong' Please refresh the page and try again

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Written by Bogdan Branetiu
Updated this week

The databases have been migrated to a new server but Access Connect has not been removed from the old server and installed on the new server. If Access Connect is on the correct server and there is a valid Data Loader connection (from Data Engine), please complete the following steps:-

  1. Unplan all the works orders from Orchestrate

  2. import into FactoryMaster (FM)

  3. Re-plan all the orders and tasks on the plan

  4. import back to FM

  5. Now it's showing everything from the WorkList. It is likely the start and end dates were out of synch.

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