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Error - 'Cannot update - Cached files are in use...' after installing FactoryMaster

This article explains why login may fail after installing FactoryMaster on a new laptop, showing a “Cannot update – Cached files are in use” error and prompts to clear cache files and remove users.

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Written by Bogdan B

How to resolve the error

In order to fix this issue, please restart the SQL Server FactoryMaster Service on the SQL server.


Need further help?

Please contact support and include the error you are seeing and which version of FactoryMaster you have upgraded the new PC to.

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