Please contact support, highlighting the error you are seeing, and at which point you are seeing this error.
Error - 'Crystal Report error has occurred failed to retrieve data from the database details database vendor code 4413'
failed to retrieve data from the database. details: [database vendor code 4413] failed to retrieve data from the database. details: [database vendor code 207] failed to retrieve data from the database. Error in file 'customised menu option name'
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