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Cannot upload Representative Code by Using Customer from transaction broker

I import the FM-CUST template, but the rep code is not updating.

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Written by Booghy
Updated this week

Not all the Representative codes upload when using the Customer Records Print Transaction Structure. Instead use the Customer Addresses Print Transaction Structure (FM-CUSAD). Please complete the following steps to upload Representative Codes for all customers:

  1. Click General, Transaction Broker, Print Transaction Structures

  2. Expand Sales

  3. Select Customer Addresses

  4. The Representative Code needs to go into Column R and not Column S in the CSV file.

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