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Error: User limit exceeded. System will now exit (Access Hosted Client)

When trying to log in to my Hosted FactoryMaster I receive the error: 'User limit exceeded' Hosted system is saying that I have exceeded our licence count when we haven't

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Written by Bogdan Branetiu
Updated this week

If you are receiving this error and you know you haven't exceed your user limit it is probably due to a user not signing out of FactoryMaster correctly, therefore leaving a dormant session open.
To rectify this, please contact Support and raise a new case

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