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If you are experiencing this issue, please raise a <a href="https://access-support.force.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

I have created a new user and assigned the access to FM on the SaaS site but he is unable to see the app in EVO to download it. The search does not find it.

How do I fix this as I have several new users to connect to FM

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I have created a new user and assigned the access to FM on the SaaS site but he is unable to see the app in EVO to download it. The search does not find it. How do I fix this as I have several new users to connect to FM