FactoryMaster

The RDS server needs rebooting due to glitches within the VMware.  Please raise a <a href="https://access-support.force.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

I log into the Remote Desktop Connection with my Cloud login credentials and the screen is stuck on preparing windows.

Stuck on preparing windows after logging into Cloud account (Access Hosted Clients)

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