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Error: 'Folder does not exist at FMCloudLauncher.Loader.loadStaticSettings'

I cannot launch the application due to the following error message: FactoryMaster could not be launched due to the following error: Folder \\UKPRMDFILE01\FACCTXAPPTenant$\APP0011701\FM\Live\ does not exist

J
Written by Jes Foxall-Beckley
Updated over 2 weeks ago

Also:

FactoryMaster could not be launched due to the following error:
​
Folder \\UKPRMDFILE01\FACCTXAPPTenant$\APP0011701\FM\Live\ does not exist
​
at FMCloudLauncher.Loader.loadStaticSettings()
at FMCloudLauncher.Loader.loadFM9String[] parameters)

Solution:

Please liaise with your designated FactoryMaster and Evo administrator colleague. Your account is either missing a role or added to the wrong role from Evo or within the internal FactoryMaster user account.

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