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Error - 'The remote resource cannot be reached. Check your connection' (Access Hosted Clients)

This article explains an issue where the application cannot be connected to due to a remote connection error, stating that the remote resource cannot be reached.

Written by Jes

Overview

If you are not able to connect to the application due to the remote connection error:-

The remote resource cannot be reached. Check your connection and try again or ask your network administrator for help. The gateway service will need to be restarted.

What to do next

Please contact support and provide a screenshot of the error you are seeing.

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