FactoryMaster

If you are experiencing this issue, please raise a <a href="https://access-support.force.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

We have created a new user and provided them with the correct user role for FactoryMaster but they cannot see the app in the 9-Dot Menu in Access Evo.

New user is unable to see FactoryMaster in the 9-Dot menu in Access Evo (MyDesk)

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