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Error - 'The server isn't responding' (Access Hosted Clients)

This article explains an issue where the application cannot be launched due to a Server isn't responding error, stating that the application is waiting for the server to respond.

Written by Jes

Overview

You may be unable to launch FactoryMaster due to an error similar to the one below:

The server isn't responding.

We'll wait a little longer for the server to respond before automatically starting a new connection.

Waiting for the server to respond.


What to do next

Please contact support, and where possible, provide a full screenshot of the error you are seeing, and the severity of the issue (i.e., how many users it is affecting, all or a select few).

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