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Error - 'cannot find AcroRd32.exe'

When I try to print PDF documents from the route card, the following error generates:- Opening Acrobat window.... Cannot find AcroRd32.exe. Please ensure that the acrobat reader is installed on this machine before running this program

J
Written by Jes Foxall-Beckley
Updated over 2 weeks ago

This is a local environment issue. Please liaise with your IT department.
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Running ClientSetup.exe or repairing the Adobe Reader DC installation does not resolved the issue.
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Deleting the following key may resolve the issue:- deleted the key AcroRd32.exe from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

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