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Entered wrong date in cleardown invoice matching routine and not sure if too much data has been deleted

I am not sure if the wrong data has been deleted, after entering the wrong date in a clear down routine. Do I need to action a database restore?

J
Written by Jes Foxall-Beckley
Updated over 2 weeks ago

It depends what date was entered. For example, if you ran the Cleardown Invoice Matching option to 31/12/2021 instead of 31/12/2020 the following situation is likely to arise:

The current purchase orders and purchase order receipts still show but the goods in report is empty.

Please liaise with your colleague and find some non-matched receipt numbers and see if they still exist in the FactoryMaster system.

We should not restore a backup of the database until we are sure that data is missing.

Note: When running the Cleardown Invoice Matching option there is a warning in the dialog box. This option should only be used after consultation from the support department.

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