Overview
If you are getting an error similar to the one below:
file name entered is not valid when attempting to print a sales acknowledgement
The cause of this is that Windows doesn't accept the '/' character, so you can't create a file using the '/' character, which is why the validation fails. You would have to alter the file name to remove the '/' from the name to an acceptable alternative or consider using an alternative character in their order numbers to avoid this issue in the future.
What characters should be avoided in FactoryMaster?
The following characters should be avoided in FactoryMaster:
\ Backslash
, Comma
‘’ Single quote marks
“ Double quotes
* Asterisk
? Question mark
& Ampersand
% Percentage
_ Under score
- Hyphen