Overview
If you cannot reset your Cloud password due to the following error:-
Connection to server failed. Error 403 Error. This article provides you with the advice you need on what to do next.
I cannot reset my Cloud password
If you cannot reset your Cloud password, please try to reset your password by clicking here.
I have tried to do this, but I am now locked out, or I need my email address changing
Please contact FactoryMaster support, referencing the title of this article, and please provide a screenshot of the error you are seeing, and more information on whether you need your account unlocking or your email address changing.