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Purchase Invoice information is appearing on the Purchase Order as matched but the Invoice can not be found in the system

When we try to press F5 on the Invoice number on a Purchase Order it does not open. We have tried searching for the Invoice Number manually but can not find the record, what could be causing this?

J
Written by Jes Foxall-Beckley
Updated over 3 weeks ago

If when you try to press F5 on the Invoice number on a Purchase Order and it doesn't open, please raise a new case online and reference the title of this article.

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