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If you are encountering this issue, please raise a<a href="https://access-support.force.com/Support/s/site-help#raisecase." rel="nofollow noopener noreferrer" target="_blank"> new case</a> online and reference the title of this article.

I am trying to upgrade to the latest version however I cannot as i am receiving "Cannot Rename Live directory. Cannot continue with upgrade because a locked file in the [directory]" when trying to start the install.

Error - 'Cannot Rename Live directory'

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