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Click sales order from the task and create buttons are greyed out

When I create a task to request a user to use the Create function, to create a works order from a sales order, the Create menu is greyed out and cannot be used.

J
Written by Jes Foxall-Beckley
Updated over 3 weeks ago

When creating a simple sales order and creating a task, the Create buttons are active. When clicking the sales order from the task, those buttons are greyed out. This issue occurs because FactoryMaster opens the sales order in Query mode. If you switch to modify mode by clicking into the Currency field in the sales order entry header first, then the Create buttons are enabled.

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