To resolve this issue restart the CMServer_AER service.
Select Start
Select Control Panel
Select Administrative Tools
Select Computer Management
Select Services
Select the 'CMServer_AER' the service
Click Restart.
Once the service has been restarted. You will be able to launch FactoryMaster without the error message.
Note: This service may have stopped which means you start this service and not restart.
If the CMserver_AER service does not start check the following log file for the error, for instance:
\\servername\FMAST12\CM\server\live\FMProcs.dll.cm.log
Scroll to the bottom for the most recent information.
The log file may contain a different error code e.g. error 741
This error code means the date and time is incorrect on the Windows server.
Should you encounter any other error codes, please raise a new case online and reference the title of this article.