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FactoryMaster: Error: 'Login FMAST11_USER does not have the required permissions to database DATABASE NAME' when trying to connect to the Orchestrate database

I cannot connect the Orchestrate database via production system settings of the FactoryMaster system, due to the following error message: Login FMAST11_USER does not have the required permissions to database DATABASE NAME

S
Written by Sebastian Pavel Rus
Updated over a week ago

The SA password needs resetting from SQL management studio to match our default SA password or the SA password needs to be retrieved. Please liaise with your IT department. Once you have the SA password it needs resynching using by completing the
following steps:

  1. Select Options then select System Maintenance

  2. Select Data Manager then select SQL Logins setup

  3. Enter the SA password within the System Admin Login field

  4. Then enter the new password in the Admin Login field (bottom right hand corner of the window).

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