FactoryMaster

Your cloud account does not have the relevant group policies to connect to the gateway.  Please raise a <a href="https://access-support.force.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

I can’t log into the remote session. RDP shows this message:
“Remote Desktop can’t connect. Possible causes:

My account isn’t authorised on the RD Gateway.
My device isn’t authorised.
The authentication method isn’t supported.”

FactoryMaster: Error - 'remote desktop cannot connect to the remote computer' (Access Hosted Clients)

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