The 'Attach Email' button is not available in the hosted version of FactoryMaster.
This is because the hosted application can not see Outlook running on your local system to attach the email from. It would instead be looking for Outlook running on the hosting system where it is not installed. Therefore this feature unfortunately becomes redundant.
'Attach Email' button is no longer appearing on Customer Communication Records (Access Hosted Customers)
We have recently moved to hosting and can no longer see the 'Attach Email' open when creating a new Communication Record.
Written by Jes
