Progress Notes are entered at call off level on a detailed sales order. To access them:
Click Sales then click Sales Order Menu.
Click Sales Order Maintenance, then search for the sales order you wish to enter progress notes for.
Press F5 to open the sales order, then Press F5 again on a sales order line to open the call off.
On the right hand side of the call off window you see Notes. Press F5 in this field to open the progress notes.
Once you entered the notes, click OK.
