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Sales order delivery note and sales invoice processed but still outstanding quantity after system crash

Sales order delivery note and sales invoice processed but still outstanding quantity after system crash

T
Written by Tyler

If your sales order and sales invoices have processed but still showing outstanding quantities:

  1. Click CTRL + A to view the audit then click delivery maintenance.

  2. Select the relevant delivery number then click F5 to zoom into the delivery.

The remaining quantity is linked to another sales orders and has to be allocated or the offending sales order needs to be cancelled.

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