If one of your users is unable to perform a task that their access rights should permit, but they can do so when switched to full or admin rights, this will need further investigation by our support team.
What to do next
Please contact support, referencing the title of this article, and include details of the affected user so that the team can investigate further.
⚠️Important: Please include the name or username of the affected user when raising your case, as this will be needed to investigate the issue.