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Add or change the email address on the Cloud account (Access Hosted Clients)

Having problems resetting your password from the shared cloud account due to the lack of an email address associated with it? Not to worry, this article can advise you on what you need to do next.

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Written by Tyler Martin
Updated this week

Overview

If you cannot reset your password from the shared Cloud account due to there being no email address associated with it, or your email address has changed, this will need further investigation and possible changes from the Cloud server.

What to do next

We need to make the changes on the Cloud server. Please contact FactoryMaster support, referencing the title of this article, and the user information, such as username and email address.

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