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If you are experiencing this issue, please raise a <a href="https://access-support.force.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

We are unable to connect to our hosted database using SQL Connect to view are databases in Crystal and on-premise SQL.

Unable to connect to hosted SQL Database using SQL Connect

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