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Error: 'send for authorisation failed purchase order number was unable to be sent to FocalPoint'

Purchase Order Number 123 was unable to be sent to Focal Point because (See below for full error message):

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Written by Jes Foxall-Beckley
Updated over 2 weeks ago

Full error message:-

Purchase Order Number 123 was unable to be sent to Focal Point because:

The supplied TEST EQUIPMENT failed validation. The supplier selected is not valid raising this TEST EQUIPMENT. Supplier currency does not match select currency. The Supplier is not valid on the line number 1

Another error message:

Purchase Order Number 123 was unable to be sent to Focal Point because:

'The supplied SBMC materials failed validation.'
You cannot have a required by less than header date.

Solution:

Please ensure that all details on the purchase order in FactoryMaster match the details that are transferring over to FocalPoint. (Supplier Codes, Part Numbers, VAT Codes, Nominal Codes etc).

If the codes do match, please check that the supplier record or stock code is active in the system. If they are marked as 'Inactive' the send request will fail.

If the above details are correct and the error still generates, copy the purchase order and resubmit it from FactoryMaster, to force the purchase request to be ready for authorisation in Focalpoint.

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