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Credit Notes raised for Packaging Returns can not be removed from the Credit Note Production screen

This article can provide further information concerning packaging returns, credit notes that need clearing.

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Written by Jes Foxall-Beckley
Updated today

Overview

If you have hundreds of Packaging Returns Credit Notes outstanding that you are unable to clear down, and you find that these are no longer needed, this will need to be looked into by support.


What to do next

Please contact FactoryMaster, referencing the title of this article, and if possible, a list of the credit notes that need clearing down.

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