Error: 'Communication Link Failure'

This is a local environment issue and not associated with FactoryMaster.
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Please liaise with your internal IT department or third party IT to check the wifi network is not disconnecting and reconnecting the RDP session to the RDS server.
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To get the remote session back up and running, please follow the solution from article:-
​FactoryMaster: how to end a user session from hosted environment (Access Hosted Clients)