FactoryMaster

There is an outage on the RDS server, and it needs to be rebooted by our hosting team.

___________________________________________________________

Please contact support via chat, and please provide the following information:

The severity of the issue i.e., affecting all users

- The error message in question.
- The severity of the issue i.e., affecting all users

A member of the support team will contact our hosting colleagues and keep you updated along the way.

This article covers an issue where an application cannot be launched from a shortcut due to a remote connection error, and explains how to contact Support for further assistance.

Computer can't connect to the remote computer' (Access Hosted Clients)

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Computer can't connect to the remote computer' (Access Hosted Clients)

What is causing this issue?

Contact support