Skip to main content

This Purchase/sales Order is Currently Being Edited By Another User

When trying to amend a Purchase Order i am receiving "This purchase order is currently being edited by another user", or "This Sales order is currently being edited by another user" what is causing this?

T
Written by Tania Grigore
Updated over a month ago

This is a known error within FactoryMaster that happens when editing a Purchase Order. The solution to this error is to make sure every user is logged out of the system.

  1. To do this, click Options

  2. Then click Whoโ€™s On The System?

  3. Here you can see who is currently logged on and is therefore required to log out of the system

  4. Click File and then click Exit System

  5. Now that every user is logged out you can log back in and resume editing your Purchase Order

If you are using our hosted servers, all the sessions may not fully disconnect unless we end the session from the RDS server. Please raise a new case online and reference the title of this article.

Did this answer your question?